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Returns & Exchanges

If your purchase did not work out and you would like to make an exchange or return simply mail the item(s) back to us as per the following instructions.

- Within 14 days of the shipping date | Exchange, Merchandise Credit or Refund to the original method of payment.

- After 14 days of the shipping date | We will no longer accept returns or exchanges.

For all returns, items must be in their original condition with tags attached to the garment(s). If item is not returned in such a manner we can refuse to make a return.

- Sale Items | Final Sale

Instructions for Returns:

All return shipping costs are the responsibility of the customer.

1) For all exchanges and returns, please email us at info@civilxclothing.ca with your First & Last Name order # and a description of the item(s) being returned. Please let us know if you would like a refund, merchandise credit or exchange.

2) Ship the returned item(s) to the following address:

Civil X Clothing

10222 67 Ave

Grande Prairie, AB T8W0K7

3) Once we receive the item(s) we will refund you to your original method of payment, issue you a merchandise credit or perform an exchange for you. You will then receive a confirmation email for the return.

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