Returns & Exchanges
If your purchase did not work out and you would like to make an exchange or return simply mail the item(s) back to us as per the following instructions.
- Within 14 days of the shipping date | Exchange, Merchandise Credit or Refund to the original method of payment.
- After 14 days of the shipping date | We will no longer accept returns or exchanges.
For all returns, items must be in their original condition with tags attached to the garment(s). If item is not returned in such a manner we can refuse to make a return.
- Sale Items | Final Sale
Instructions for Returns:
All return shipping costs are the responsibility of the customer.
1) For all exchanges and returns, please email us at email@example.com with your First & Last Name order # and a description of the item(s) being returned. Please let us know if you would like a refund, merchandise credit or exchange.
2) Ship the returned item(s) to the following address:
Civil X Clothing
10222 67 Ave
Grande Prairie, AB T8W0K7
3) Once we receive the item(s) we will refund you to your original method of payment, issue you a merchandise credit or perform an exchange for you. You will then receive a confirmation email for the return.